Terms of Service
These Terms of Service (“Terms”) govern access to and use of the JuryInsights.ai website and services (the “Service”). By accessing or using the Service, you agree to these Terms. If you use the Service for an organization, you represent that you have authority to accept these Terms on its behalf, and “you” includes that organization.
1. The Service
JuryInsights.ai provides AI-assisted analysis and simulated scenarios for trial preparation, jury research, and strategy testing. Features may include case-material organization, synthetic juror personas, simulated trial scenarios, strategy comparison, and analysis reports. We may change, suspend, or discontinue features as the Service evolves.
The Service is an analysis and preparation tool. It is not legal advice, does not replace a lawyer’s professional judgment or actual jurors, and does not predict or guarantee the outcome of any actual jury, case, proceeding, settlement, or award. You are responsible for reviewing AI-generated content for accuracy, completeness, bias, and appropriateness before using it. Simulations are synthetic scenario analysis, not statistically representative polling or traditional jury research unless we expressly state otherwise.
2. Eligibility and accounts
You must be at least 18 years old and able to enter a binding agreement to use the Service. You agree to provide accurate information, keep account credentials confidential, and promptly notify us of unauthorized access. You are responsible for activity under your account and for ensuring that invited users follow these Terms.
If an organization provides or administers your account, its authorized administrators may create and manage users, control workspace permissions, and access, export, modify, or delete organization-associated information to the extent the Service allows. The organization is responsible for its administrators and its instructions concerning organization workspaces.
3. Customer Content
You retain your rights in documents, information, prompts, inputs, and other materials that you submit to the Service (“Customer Content”). You grant JuryInsights.ai a limited, non-exclusive license to host, copy, transmit, transform, and process Customer Content solely as necessary to provide, operate, maintain, secure, and support the Service and comply with applicable law.
You represent that you have all rights, permissions, and authorizations needed to submit Customer Content and allow us to process it as described in these Terms and our Privacy Policy. Do not submit content that violates another person’s rights or a confidentiality obligation.
4. AI processing and third-party services
The Service may use third-party infrastructure, hosting, storage, authentication, document-processing, security, analytics, and artificial-intelligence service providers to provide requested features. Certain features may require relevant Customer Content to be transmitted to those providers. We submit only information reasonably necessary for the requested operation, and providers may process it on our behalf subject to applicable agreements and provider requirements.
We do not intentionally use Customer Content to train general-purpose AI models ourselves. Any restrictions applicable to a third-party provider’s processing of Customer Content are governed by the applicable agreement and requirements for that provider. Third-party services may have their own terms and privacy policies. We are not responsible for services that we do not control, including their availability or output.
5. Acceptable use
You may not use the Service to:
- violate any law, court order, professional duty, or third-party right;
- upload malware or content intended to disrupt, probe, or compromise the Service or another person’s account;
- interfere with, scrape, overload, or gain unauthorized access to the Service;
- reverse engineer or attempt to extract source code, models, or system prompts;
- misrepresent simulations or AI-generated content as actual juror research, legal advice, or the views of real people;
- represent generated personas as real people, or represent simulated percentages as probabilities about an actual jury or case;
- present synthetic findings to a court, client, or other decision-maker without appropriate disclosure when disclosure is legally or professionally required;
- use the Service to make decisions about a person in a way prohibited by law.
6. Confidentiality and responsible use
We treat Customer Content as confidential. We will use reasonable administrative, technical, and organizational safeguards and limit access to Customer Content to authorized users, personnel with a legitimate need to provide or support the Service, and service providers acting on our behalf. We will not disclose Customer Content except as permitted by these Terms, the Privacy Policy, your instructions, authorized providers, or applicable law.
You are responsible for determining whether a matter’s confidentiality, privilege, protective order, client agreement, or professional obligations permit use of the Service. The Service does not itself create an attorney-client relationship, establish privilege, or guarantee any legal protection. Legal professionals remain responsible for competent supervision and independent review of AI-generated material.
7. Fees and demos
If we offer paid plans, applicable fees, billing terms, renewal terms, cancellation rights, and refunds will be stated in an order, plan page, or other written agreement presented to you before purchase. Demo or trial access may be limited, changed, or ended at any time unless a separate written agreement says otherwise. Any payment obligations accrued before termination remain due.
8. Availability and security
We work to keep the Service available and secure, but we do not promise uninterrupted, error-free, or completely secure operation. Maintenance, outages, third-party failures, and events outside our reasonable control may affect access. You should maintain appropriate backups of information that you submit or generate.
9. Customer outputs and intellectual property
Subject to these Terms and any applicable order or written agreement, you may use reports, analyses, recommendations, synthetic juror responses, charts, and other outputs generated for you by the Service (“Outputs”) for your lawful internal purposes. Outputs may not be unique, and the Service may generate similar or identical Outputs for other users. AI-generated material may not qualify for intellectual-property protection, and you are responsible for reviewing Outputs before relying on or sharing them.
JuryInsights.ai and its licensors own the Service, including its software, design, branding, and underlying technology. Except for the rights expressly granted in these Terms, no rights are transferred to you. If you provide suggestions or feedback, you allow us to use it without restriction or compensation, provided we do not identify you publicly without permission.
10. Suspension and termination
We may suspend or terminate access if you materially breach these Terms, create a security or legal risk, fail to pay applicable fees, or if we discontinue the Service. You may stop using the Service at any time. On termination, your right to use the Service ends. If the Service or an applicable agreement provides an export period, you may export available Customer Content during that period. After termination, Customer Content may be deleted in accordance with the applicable agreement and Privacy Policy; backup copies may persist temporarily as described there. Payment obligations, ownership, confidentiality, disclaimers, limitations, indemnification, and dispute terms that by their nature should continue will continue.
11. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE AND ALL AI-GENERATED CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM WARRANTIES OF ACCURACY, FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT, AVAILABILITY, AND THAT THE SERVICE WILL PRODUCE A PARTICULAR RESULT. YOU USE SIMULATIONS AND OUTPUTS AT YOUR OWN PROFESSIONAL DISCRETION AND RISK.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, JURYINSIGHTS.AI AND ITS SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE. OUR TOTAL LIABILITY FOR CLAIMS ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICE DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR $100. Nothing in these Terms limits liability that cannot legally be limited.
13. Indemnification
To the extent permitted by law, you will defend, indemnify, and hold harmless JuryInsights.ai and its officers, directors, employees, and service providers from claims, losses, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising from or related to your Customer Content, your breach of these Terms, your violation of law or third-party rights, or your material misuse of the Service.
We will provide reasonably prompt notice of a claim and reasonable cooperation at your expense. You may control the defense and settlement, but may not settle a claim in a way that admits fault by or imposes an obligation on JuryInsights.ai without our prior written consent.
14. Governing terms and changes
These Terms, together with any applicable order or written agreement, govern your use of the Service. If an applicable written agreement conflicts with these Terms, that agreement controls for the conflicting subject. Any governing-law or venue terms may be stated in an applicable order or written agreement. We may update these Terms by posting a revised version here, revising the “Last updated” date, and providing additional notice where required. Continued use after the effective date means you accept the updated Terms.
15. Contact
Questions about these Terms, access, or a demo can be sent to requests@juryinsights.ai.